Salesforce Org Merger Case Study: How We Unified Two Global Salesforce Orgs in Just 23 Days

Industry: Advertising & Marketing
Project Duration: 1 Month
Users: 250
Products Used: Sales Cloud, CPQ Plus

Overview

A US-based marketing company acquired a UK-based organization, both operating on separate Salesforce orgs with different processes, field structures, and data models. To complete the acquisition, the client needed both systems merged into a single unified Salesforce org within 30 days, without affecting sales productivity or risking data loss.

Astreca was selected to execute the Salesforce org consolidation, unify pipelines, clean and merge data, align CPQ configurations, and deliver a single source of truth across both regions.

A Company Divided

Running two Salesforce orgs caused major operational challenges. Executives lacked a unified dashboard, the sales team constantly switched between orgs, and workflows were inconsistent. This fragmentation made decision-making slower and complicated sales visibility across regions.

To scale globally, the client needed one consolidated Salesforce environment that aligned processes, data, and reporting.

Goal of the Project

The objective was to combine the UK Salesforce org with the existing US org by:

  • Migrating and cleansing data

  • Consolidating opportunity stages and sales processes

  • Unifying CPQ product catalogs

  • Standardizing currencies and date formats

  • Maintaining familiar user experience to avoid retraining

Business Challenges

1. 30-Day Deadline

The company had to complete the merger before the contractual deadline or pay for an additional year-long Salesforce license.

2. Formatting and Data Structure Differences

The UK org used different currencies, date formats, and field structures, requiring careful transformation and validation. Strong data hygiene was essential, similar to the practices explained in CRM Data Quality Best Practices.

3. Misaligned Sales Pipelines

Opportunity stages, forecasting methods, and approval flows differed between both orgs. This created confusion and required complete alignment, similar to how unified stages are described in Opportunity Management in Salesforce.

4. Fragmented Leadership Reporting

Executives could not access one consolidated view of KPIs without switching orgs, slowing decision-making and increasing reporting inconsistencies.

5. Minimal Training Window

The client wanted the system to remain familiar so the team could work without disruption.

Technical Challenges

The org merge required:

  • Mapping objects with different structures

  • Identifying and removing duplicates

  • Ensuring referential integrity

  • Cleansing and transforming data

  • Merging CPQ product structures with multi-currency pricing

  • Normalizing all date and number formats

Our Approach

1. Pre-Migration Blueprint

We created a complete migration plan outlining:

  • Object mapping

  • Data cleansing rules

  • Deduplication workflows

  • UAT cycles

  • Referential integrity checks

This eliminated risk during live migration.

2. Selecting Relevant Data

Not all data from the UK org was required. Removing outdated or irrelevant datasets helped optimize performance and reduce post-migration cleanup.

3. Cross-Team Collaboration

Working alongside internal sales, IT, and operations teams allowed us to identify inconsistencies, field mismatches, and historical data issues early in the process.

4. Unifying the Sales Pipeline

We consolidated opportunity stages, forecast categories, qualification paths, and account hierarchy to create a consistent global sales process.

5. CPQ Product and Pricing Alignment

The UK org introduced new SKUs and pricing. We merged product catalogs, standardized product structures, and aligned price books. Our approach reflected best practices used in projects similar to Salesforce CPQ Implementation.

6. Preserving Familiar User Experience

We retained existing layouts, record types, and permissions to ensure users experienced no major changes, allowing them to continue working without retraining.

7. Unified Reporting

We rebuilt dashboards and reports to reflect global data, offering leadership complete visibility and consistent insights across both regions.

8. Migration Tools Used

  • Salesforce Data Loader

  • Excel-based mapping sheets

  • Incremental migration waves

  • Data validation and reconciliation scripts

Results

Completed in 23 Days

The consolidation was finished ahead of the 30-day deadline.

Avoided Additional License Cost

Completing early eliminated the need for purchasing an extra Salesforce license.

Unified Global Salesforce Org

All teams now operate from a single, optimized Salesforce environment with consistent processes, product structures, and reporting.

Accurate, Clean Data

The merged org now has higher data integrity, improved forecasting, and more reliable analytics.

Zero Disruption to Users

Because the UI and workflows remained familiar, adoption was immediate and seamless.

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