CRM Case Studies

Chat with Customers with Einstein Bots

Revolutionizing Customer Engagement and Lead Generation for a U.S. Healthcare Manufacturing Company

Company Overview:  Our client, a prominent healthcare manufacturing company based in the USA, was facing significant challenges in generating high-quality leads through their website. Despite having a robust online presence, they were struggling to engage potential customers effectively, leading to a decline in lead quality and conversion rates.  Business Challenges:  1. Customer Engagement and Support  […]

Custom CPQ Implementation

Transforming Sales Efficiency: A Custom CPQ Implementation Success Story

Astreca continues to help businesses improve the way they deliver services. One client recently worked with Astreca to improve their product search and sales cycle. They formerly didn’t have a customized product search functionality, and they knew this was holding them back.  Users had poor search functionality, and products weren’t being properly linked to opportunities. […]

Lumber Search Report Case Study

Unveiling Insights: A Comprehensive Case Study on Lumber Search Reporting

Overview This is a case study on how we improved our user experience in regard to lumber searches. Astreca has excelled in developing customer relationship management (CRM) solutions for five-plus years, and we’re always looking for new ways to improve our systems and streamline the experience for our clients. One area where we found significant […]

Nonprofit Data Revolution

Empowering Impact: Nonprofit Data Revolution and the Art of Deduplication

Industry Non Profit Project Duration 9 Months Users 235 Products Used Nonprofit Success Pack Overview Our client is a forward-thinking nonprofit organization with substantial data management issues. Specifically, their duplicate records were creating difficulties with data collection, analysis, and reporting. They also struggled with overly complex business processes.  We collaborated with this org to address […]

Data Accuracy and Efficiency

Streamlining Data Accuracy and Efficiency through Country and State Pick Lists

Industry Advertising & Marketing Project Duration 18 Months Users 250 Products Used Sales Cloud CPQ Plus Overview In the rapidly evolving landscape of data management, organizations often grapple with challenges related to data accuracy and consistency. This case study explores how a company successfully implemented a functionality involving Country and State pick lists, significantly improving […]