The fast-paced, data-driven nature of today’s businesses has made it crucial for your sales team to employ more than intuition to succeed. As a result, they need specialized, precise tools and processes to understand market territories, optimize routes, and manage relationships. Salesforce Maps provides a powerful solution that directly brings location intelligence into your CRM, […]
In today’s fast-paced digital economy, the ability to streamline and automate your sales process can make all the difference between staying competitive and falling behind. Salesforce CPQ (Configure, Price, Quote) empowers your business to manage complex sales processes more efficiently. However, implementing Salesforce CPQ requires careful planning and expertise. That’s where Astreca comes in, helping […]
Implementing Salesforce CRM in your organization is one of the most intelligent decisions you can make to enhance customer relationship management, streamline processes, and, ultimately, drive growth. However, Salesforce’s success depends on how well it is set up and customized to your business needs. Don’t be tempted to take a DIY approach to save costs. […]
Introduction Customer Service Management (CSM) is a fundamental element for achieving business success. It encompasses the strategies and practices used to handle and enhance customer interactions, ensuring that customers are satisfied and loyal. In a competitive market, effective CSM not only boosts customer loyalty but also improves employee retention by equipping support teams to address […]
Salesforce Prediction Builder is an innovative feature within the Salesforce AI ecosystem that enables you to create custom predictive models using your existing data. Salesforce rebranded this tool as Einstein Prediction Builder, as part of its Einstein platform that incorporates AI-powered predictive analytics to deliver business insights. Key Features of Prediction Builder Prediction Builder leverages […]
With 150,000 customers and an annual revenue of 21.25 billion, Salesforce is clearly doing something right. As a wildly successful customer relationship management (CRM) platform, you might think that Salesforce wouldn’t need support when helping its customers make the most of its system. You would be wrong. A Salesforce partner can be a critical asset […]
