CRM Case Studies

Illustration of streamlined data accuracy and efficiency through country and state pick lists in a CRM system.

Streamlining Data Accuracy and Efficiency through Country and State Pick Lists

  Industry Advertising & Marketing Project Duration 18 Months Users 250 Products Used Sales Cloud CPQ Plus Overview In the rapidly evolving landscape of data management, organizations often grapple with challenges related to data accuracy and consistency. This case study explores how a company successfully implemented a functionality involving Country and State pick lists, significantly […]

Visualization of bulk merge process, demonstrating streamlined data integration and document generation.

Bulk Merge for Contact Integrity: Identifying and Deleting Duplicate Contacts With Ease

Industry Non Profit Project Duration 6 Months Users 85 Products Used Sales Cloud Overview  An international nonprofit organization was struggling with the unwieldy number of contacts in its database. It specifically possessed 3,569,188 separate contacts. The initial analysis revealed that 33,742 of these entries were duplicate contacts.  The Organization’s Problem  This nonprofit needed a way […]

Visual representation of sales operations transformation through HubSpot migration to Salesforce, enhancing efficiency and workflow.

Transforming Sales Operations with HubSpot migration to Salesforce 

  Industry Advertising & Marketing Project Duration 3 Months Users 250 Products Used Sales Cloud CPQ Plus Overview Of HubSpot Migration Services An expanding technology firm was struggling with isolation between its sales and marketing operations. Each team used a distinct type of data management software. The sales team managed their data through Salesforce, while […]

Visual representation of the Salesforce org merger process completed in under 30 days, showcasing streamlined integration and efficiency.

How We Merged Salesforce Orgs in Less Than 30 Days

  Industry Advertising & Marketing Project Duration 1 Months Users 250 Products Used Sales Cloud CPQ Plus Overview The client is a US-based marketing company that recently obtained a business in the UK. Although both entities are in the same industry, they used different Salesforce systems designed for their respective countries to house their data. […]

Salesforce CRM Analytics dashboard showing team performance metrics and insights for better tracking and decision-making.

How Salesforce CRM Analytics helped track team performance

Industry HR & Staffing Project Duration 4 Months Users 150 Products Used TCRM Overview A sales outsourcing company had limited or no visibility into its agent performance. The Sales reps were involved in high-volume prospect interaction and different goals for each customer account. After the implementation of Salesforce CRM Analytics, the customer could analyze each […]

Case study visual showcasing the impact of Salesforce and CRM solutions for a non-profit organization.

Case Study – Non-Profit

Salesforce Nonprofit Industry Non Profit Project Duration 4 Months Users 10 Products Used NPSP Pain Point Solutions Data Quality issues, bad address data impacting patients/families’ outreach. Implemented a custom solution to clean up US and Canadian addresses using zip codes to improve data quality. Org had a lot of duplicate household data that was impacting […]

Case study on computer software company leveraging Salesforce Sales Cloud to enhance sales performance and data management.

Case Study – Computer Software

Salesforce Sales Cloud Industry Advertising & Marketing Project Duration 18 Months Users 250 Products Used Sales Cloud Pain Point Solutions Customer struggled with low user adoption, poor data quality which resulted in ability to forecast. Developed a strategy through user interviews to improve user adoption. simplified overall processes. No Single source of Truth; data spread […]